Quality System

Shanland Focus on Quality 
Shanland works closely with clients in every phase of the product design and development cycle. We assist customers with PPAP (Production Part Approval Process) and quality audits. We are ISO 9001-2008 certified. We also provide clients with customized Quality Assurance programs utilizing our metrology capabilities.

In China,our full time, senior engineering and management team works directly with a range of manufacturing companies with whom they have established, long term relationships, to ensure quality on your behalf. Their focus on quality is systematic and methodology driven.

Shanland Quality Assurance Programs include:

Certified ISO 9000
Project Feasibility analysis
Engineering assistance with product design
Third Party Quality Assurance inspections
Quality audits
Documentation for PPAPs and first article inspections

In our assessments of purchaser we consider the following to be essential:

*Quality objectives and responsibility are clearly stated, widely communicated, measured and understood throughout our company.
*Regularly scheduled senior level management reviews occur to verify the effectiveness of the quality system. Corrective action/continuous improvement plans result from this review. Metrics and systems and resources are in place to drive and maintain quality improvements, and these are being utilized.
*A solid plan is in place to reduce the lead-time required for product. Metrics are in place to measure on time delivery. A process is in place to communicate to the customer, in advance, when the possibility of missing a delivery exists.

Our evaluation and monitoring of own capabilities also include the following:

*A formal calibration program including:identification, calibration intervals, traceability, calibration method/equipment, environment exists with fully documented calibration procedures and adequately trained resources.
*Quality measurement and control equipment, including tools and fixtures that are used for inspection, are sufficient to assure conformance to requirements.
*Accuracy, Repeatability and Reproducibility of measuring devices and inspection or testing processes has been established and is frequently reviewed for improvement. Note: Are gauge R&R studies conducted and are P/T ratios acceptable?
*There is a documented procedure to initiate correlation studies between the supplier and their customers during product development and/or manufacturing startup.

The above are not complete lists, but as you can see, these are standard, recognized approaches to quality well known to us here in China. As we work to create your product, Shanland full time management and senior engineering staff in China is overseeing operations, ensuring quality, and handling communications on your behalf so that you have an advocate on site with your interests as a priority.

Feedback from you to us and from us in China to the China-based operations is a part of any long term relationship. We have made the investment and built these capabilities into our process and operations. That is why we have been successful growing long-term relationships with repeat customers.